Items are shipped within 36hrs receiving of payment or following business day! We provide worldwide shipping via EMS,DHL and sea
Our EMS service will supply the track number online after shipping.Usually ship to Europen,North American and Australia only take 7-10 days arrival. other countries need about 15-20 days can delivery
unless there are customs delays which will extend the delivery time.And we also provide DHL service,pls contact us if you want to get the items fast delivery disc carbon cyclocross bicycle frame .
1. What is your Payment ?
For payment, we accept Paypal and bank transfer,or you can ask your friend to help you,if they have Paypal account
2. What about customs and duties?
All orders are subject to normal import duty, taxes and customs clearance charges in the destination country.
International shipping duties and taxes are the customer's responsibility; Customs policies vary widely from country to country;
you should contact your local customs office for further information.About the item value,if you want to make it lower avoid VAT,Pls contact us,we will on the buyer side to solve this problem.
3. What is the processing time and delivery time for my order?
We Will Ship out the item within 72Hr if you just want the products in glossy or Matt finish,we accept customer painting
if you want it paint finish with logo will need waiting 15- 18 days.
4. How will you package my goods? Is it safe for them to reach me?
We use new packing box which is much more stiff and secured. It will protect the carbon products from the possible violently
throwing and pressure during the shipping progress.
5. Do the products come with manufacturer warranty?
Yes,we offer 2 years quality warranty for frame and 1 year for wheels
6. Notice of return policy ?
Please check the goods if it's damaged before signing. If so,please refuse to sign it. if the box well and products damaged, pls notify us within 3 days after receive. pls take damaged photo send us reference, we will do best for you